Recent Why SERVPRO Posts

Restoring Peace of Mind: 5 Compelling Reasons to Choose Our Restoration Company

11/14/2023 (Permalink)


In times of crisis, whether it's due to water damage, fire, or mold, choosing the right restoration company is crucial for a swift and effective recovery. At SERVPRO of Lake Forest S./Laguna Woods, we understand the emotional and financial toll these situations can take on individuals and businesses. In this blog post, we'll explore five compelling reasons why customers should entrust us with their restoration needs.

Expertise and Experience:

With years of experience in the restoration industry, our team at SERVPRO of Lake Forest S./Laguna Woods boasts unparalleled expertise. Our skilled professionals are trained to handle a wide range of restoration challenges, from water extraction and fire damage cleanup to mold remediation. We stay abreast of the latest industry standards and technologies to ensure that our methods are cutting-edge and effective.

Rapid Response Time:

Time is of the essence when it comes to restoration. The longer damage sits unaddressed, the more extensive and costly the repairs become. At SERVPRO of Lake Forest S./Laguna Woods, we take pride in our rapid response times. Our dedicated team is on standby 24/7, ready to mobilize and start the restoration process immediately. We understand the urgency of the situation and are committed to minimizing further damage.

Comprehensive Services:

Our restoration services go beyond mere cleanup. We offer a comprehensive suite of solutions to address every aspect of the restoration process. From assessing the initial damage to restoring and rebuilding your property, we handle it all. This holistic approach ensures that our customers experience a seamless transition from disaster to recovery without the need to juggle multiple service providers.

Cutting-Edge Technology:

Technology plays a pivotal role in effective restoration. At SERVPRO of Lake Forest S./Laguna Woods, we leverage state-of-the-art equipment and advanced technologies to expedite the restoration process and enhance its efficiency. From high-tech moisture detection devices to industrial-strength drying equipment, we invest in the best tools to deliver optimal results.

Customer-Centric Approach:

We understand that dealing with restoration can be a stressful experience. That's why we prioritize a customer-centric approach in everything we do. From clear communication and transparent pricing to empathy and understanding, our team is committed to making the restoration process as smooth and stress-free as possible for our clients. We work closely with you, keeping you informed at every step and ensuring that your concerns are addressed promptly.


Choosing a restoration company is a decision that should not be taken lightly. At SERVPRO of Lake Forest S./Laguna Woods, we aim to be more than just a service provider; we strive to be a partner in your journey to recovery. With our expertise, rapid response times, comprehensive services, cutting-edge technology, and customer-centric approach, we stand out as a trusted ally in times of crisis. When disaster strikes, choose SERVPRO of Lake Forest S./Laguna Woods for a restoration experience that goes beyond expectations.

Why SERVPRO Will Meet all of your Damage Remediation Needs

11/16/2022 (Permalink)

SERVPRO is one of the most experienced damage restoration companies in the area

When you’re ready to schedule restoration service from SERVPRO, its customer service team is available 24/7. Once you find a location near you, call to request an inspection. Then, a technician will arrive to assess the damage and give you an estimate for restoration services.

Each of SERVPRO’s over 1,500 nationwide franchises is independently owned and operated by trained professionals committed to providing the highest level of emergency cleanup and restoration services and customer satisfaction. What this means to you, the commercial property owner or manager, is that should fire, water or mold damage occur in local facilities or a facility across the country, a SERVPRO professional will provide quality professional services 24 hours a day, 365 days a year.

When a homeowner needs help dealing with severe water damage, they should contact a water damage restoration service like SERVPRO with experienced, certified technicians. It’s also advisable to ask if the company ensures the work it completes. Most companies will guarantee the work for a specified period so that a homeowner can have peace of mind knowing that if there are any problems with the work, the water damage restoration service should handle it. A homeowner should make sure to get it in writing to guarantee that they are covered in the event of any problems. Here at SERVPRO, we make sure all of these bases are covered to provide our clients with smooth and speedy restoration process. 

Prepare an Emergency Bag for Unexpected Natural Disasters

7/27/2022 (Permalink)

In the face of natural disaster, all we can do is stay safe by being prepared. It’s hard to predict when or how a natural disaster will occur, or if it even will. But it will get you at the most unexpected time, which is why it’s smart to have an emergency bag in an easily accessible place in your home for a time you may need it to save your life!

So, what items should you have in your emergency pack? Here are some key things to invest in for your emergency bag:

  • Water
  • Nonperishable food
  • Batteries
  • First-aid kit
  • Matches
  • Toiletries 
    • Wet wipes, toothbrushes/paste, travel size soap, roll of toilet paper, garbage bags
  • Whistle
  • Local maps
  • Phone charger/Portable Battery 
  • Dust masks
  • Flashlight
  • Small fold-able emergency blanket
  • Necessary medicines and prescriptions
  • Spare keys for your home and car
  • Copy of identification cards
    • ID, driver’s license, passport, SSN, insurance cards
  • Emergency contact list
  • Change of clothes
  • Shoes

Now, what should hold all of the emergency items? Well, the items can be placed in a bucket, plastic bag, backpack, or any other method of carrying things easily. Some emergency packs even have special bags that can fold out into an emergency blanket. Specialized ones like these can be bought at stores or online.

Every home should have one of these emergency packs in case of any unexpected disaster. It is always best to be prepared. For any questions you may have regarding natural disaster and the damages it can do to your property, call our 24-hour emergency service line at (949) 429- 3188. SERVPRO is here for you!

SERVPRO Has Your Back

6/13/2022 (Permalink)

Your home and/or business are the most significant investments you can make in your lifetime. When the structures are damaged by storms, floods, or fire, you need certified professionals by your side to render the appropriate restoration solutions. SERVPRO is here when disaster strikes. With over 250 service locations across the globe, our trained experts can be at your home when you need us 24/7. We will evaluate the damage, write up a custom proposal to restore your premises to pre-catastrophe condition, and get to work immediately to complete, stress-free solace of mind in a devastating time.

Residential Damage Restoration Services

Calamity barely waits for the appropriate moment to strike your home. When it occurs, the damage can be beyond anything you can repair personally. At SERVPRO, our experts discern those attitudes of frustration and helplessness and render scheduled emergency services to make it right. From water, and fire damage remediation to property evaluation and certified tree removal services, our company is here with professional, customized aid to restore your home. Our entire range of residential restoration services includes:  

? Storm Damage- For all her beauty, nature has a dark side, When it appears, our services providers are on standby with advanced tools and equipment necessary to return your home to its former glory. We handle damage from rainstorms, thunderstorms, tornadoes, and hurricanes. SERVPRO has helped restore hundreds of homes cleaning up and disposing of all sorts of debris.? Fire and Smoke Damage- The team at SERVPRO uses the most advanced testing techniques available to investigate both the internal and external fire damage to your structure. After offering you the right estimate of the treatments required for full restoration, we get to work. Be it smoke or odor removal, we strive to restore everything promptly and efficiently and guarantee that you are satisfied with the outcome.

We also offer mold remediation, tree removal, personal property damage assessment, and water damage. Feel free to call us anytime you need our services. 

SERVPRO Provides a Wide Range of Disaster Recovery and Cleaning Services

6/6/2022 (Permalink)

Are you looking for a reliable restoration service that can efficiently handle professional cleaning and restoration service for your home and business? Well, SERVPRO has thousands of locations across the United States. We offer professional cleaning and restoration services for both commercial structures and homes. Smoke, fire, and unprecedented incidents can leave grave damages at home or your business premise. That is why it is critical to research and hire professionals who can bring your structure to its initial glory.

At SERVPRO, we render an array of services and resources to assist customers to recover from catastrophes. Our team is dedicated to repairing and restoring what it can handle first, as opposed to visiting and replacing everything. For instance, water damage restoration assists homeowners with issues such as overflowing toilets, flooding and adverse weather, and the flooding from firefighting work. Our team uses advanced tools and equipment to detect moisture in the structure, get rid of standing water, and efficiently clean and dry valuables. We also finish the task by sanitizing and deodorizing the home or commercial business.

            For fire and mold damages, we offer the homeowner or business owner the resources to help you after natural catastrophes of any size. SERVPRO’s Disaster Recovery Teams are located in convenient places across the country to deal with situations of tornadoes, wildfires, hurricanes, snowstorms, hurricanes, and wind damage. When it trickles to mold remediation, our experts can help resolve and eradicate mold issues on your premise. The team at SERVPRO uses applied microbial remediation techniques to remove hazardous mold. We repair water damage and structural drying services. We will also use advanced apparatus to find out the water source generating the mold, as well as a negative air pressure compartment to isolate the region in your home that has been infested by mold.

In annexation to the services mentioned above, SERVPRO renders home cleaning services for the following:

  • Blinds and Curtains
  • Vandalism and graffiti
  • Crime scene
  • Carpet and upholstery
  • Odor removal
  • Air ducts and HVAC
  • Sewage overflow

You are welcome to reach out to us for the benefit of your comfort. SERVPRO is here to serve you at your own convenience with professionals who care about your well-being. Reach out to us through your local agencies. We will be more than happy to help!

SERVPRO is here to Remediate your Commercial Property Damage

5/27/2022 (Permalink)

In case you have encountered a catastrophic huge loss to your business, SERVPRO is a full-service property restoration company. Our restoration experts are well trained in commercial cleanup services following a disaster. Commercial damage cleanup services are at your convenience and are available for any type of fire, water, storm, or biohazard damage to your commercial property. While the precise commercial cleanup process will depend on the premise involved and the cause of the damage, the following restoration procedure applies in most cases.

  • Assess the Damage- Thoroughly inspect and render a detailed estimate for cleanup and repairs.
  • Secure your commercial property- If necessary, board and tarp up the damage to ensure your property is safe
  • Eliminate Water- Ensure you remove standing water or sewage from the commercial property
  • Dispose of Damaged Materials- It is of utmost importance to clean up and get rid of debris
  • Dry the area- For instances where mold and water emanate, ensure that water sources are turned off and safely remove contaminants.

SERVPRO services all types of commercial premises with issues ranging from biohazard, mold, water, fire, and storm affiliated issues. Let our professionals clean up after any type of business damage, whether it is a Church or religious buildings, government offices, hospitals and healthcare facilities, industrial and manufacturing facilities, logistic centers or assembly lines, residential real estate, schools and educational facilities, and more. At SERVPRO, we are aware that all these types of catastrophes can impact your business, customers, and residence. That is why we offer free estimates, meaning our professionals will evaluate and provide a no-obligation approximate for all commercial cleanup services.

            We also provide a 24-hour emergency response to control and mitigate the damage to your business. You will receive a 30-minute response from licensed and insured technicians committed to protecting your employees, customers, and residents during property restoration. Your business may be in a bad shape, but we are efficient in our utilization of professional equipment and advanced strategies to clean up and restore all types of commercial damage. Also, keep in mind that it is a piece of cake for us to navigate what is covered by insurance and make your life way easier.


1/12/2022 (Permalink)

SERVPRO industries have been serving the US since 1967. The company started out in Sacramento, California as a painting business by Ted and Doris Isaacson. Their experience with damage restoration led them to create the business into a franchisor for damage clean up and restoration. They sold their first franchise in 1969, and SERVPRO began to grow rapidly, becoming one of the leading disaster restoration services by 1979.

In 1988, SERVPRO moved its headquarters to Gallatin, Tennessee “to be within 600 miles of 50 percent of the U.S. population.” At this time, SERVPRO consisted of 647 franchises, continuing its exponential path of growth. By 2000, the 1,000th franchise was sold and SERVPRO remained a top competitor in damage restoration.

SERVPRO has been a part of the restoration following the largest natural disasters in America. SERVPRO was contracted by the government after Hurricane Katrina in 2005, Hurricane Ike in 2008, the Tennessee floods in 2010, and Hurricane Sandy in 2012.

Now, SERVPRO has more than 1,800 franchises across the United States and Canada. We have over 50 years of experience in disaster recovery, so you know you can trust us to get the job done correctly. We have come a long way, and are more than happy to be serving the United States and Canada with impeccable restoration work!

What SERVPRO of Lake Forest South/ Laguna Woods can do for you

7/28/2021 (Permalink)

What can we do for you? Since 1967, SERVPRO has provided America with disaster recovery and clean up services to keep our communities safe. We pride ourselves in our work, making it “Faster to any disaster!” If you are ever at a loss of what to do after any type of property damage, call us! We know what to do. Here is a rundown on the services we provide here at SERVPRO of Lake Forest South/Laguna Woods.

Water Damage Mitigation

This is our specialty here at SERVPRO. Water damage is one of the most common loss situations brought to our attention. Pipe burst, dishwasher leak, toilet flood, you name it. The possibilities for water to intrude the home and cause damage are innumerable. Confronted with water damage? Call us, we know how to handle it.

Fire Damage Restoration

Fire damage grows more prevalent during the summer months in Southern California when temperatures are scorching. This type of damage is pervasive and layered. Oftentimes a fire comes with a side of water damage due to fire fighting efforts. In addition, the fire may be put out but the smell of smoke and soot will linger for days after. We have ample experience in this type of restoration to legitimately make it “Like it never even happened.”

Mold Remediation

Water damage is usually a precursor to mold, but the cause of loss goes unnoticed. Moisture is exposed to a certain area and over time we see unwanted microbial growth. With these jobs our technicians use PPE, Personal Protection Equipment, as suggested by the Institute of Inspection Cleaning and Restoration Certification. Since water damage and mold go hand in hand, we have much experience mitigating the effects of this damage.

Cleaning Services

We also specialize in all types of property cleaning. This includes biohazard and crime scene cleanup, COVID-19 sanitization, HVAC & air duct cleaning, and other cleaning that extends to every feature of both commercial and residential properties. We have the tools to clean up and mitigate just about any occurrence that causes damage to property.

This is just an overview of what we can do for you at SERVPRO. Explore our website for more information on each service we provide to make it “Like it never even happened.” Questions? Call us at (949)429-3188. 

Why SERVPRO is Your Best Option for Damage Restoration Services

7/15/2021 (Permalink)

Servpro technicians back to back in front of green servpro truck Let us make it "Like it never even happened." Call today for an inspection.

Many people stumble upon our website every day and see that we provide construction and restoration services for damaged homes. If you are one of these people, you might be thinking, “so what?” Why would I decide to choose this company over the sundry damage restoration services at my disposal in the Southern California area? Here is what sets us apart from other restoration companies in the business. 

The phones at SERVPRO of Lake Forest South/ Laguna Woods are on call 24/7. No matter the time of day, in the case of a home damage emergency we will respond quickly and execute a plan for repairs to get under way ASAP, “FAster to any disaster!” Even if it is not an immediate disaster, but an unexpected discovery of severe mold growth in the basement, we will gladly send a technician out to assess the problem and quickly shut off the source to prevent further damage. This is just one example of how SERVPRO can be a convenient source for help in an unprecedented situation.

SERVPRO’s services extend to both residential and commercial properties. We have the manpower and equipment for commercial buildings that need extra TLC and a good scrub down to get them back and running for employee and customer services in no time. 

Furthermore, the beauty of SERVPRO’s franchise system is that the owner is directly involved in all proceedings of work done to your property. Any question you have will be answered not by a machine, but by a person who is directly connected to the corporate office in addition to overseeing all of the work performed by our skilled technicians. 

SERVPRO franchises are run by caring, hard working people; SERVPRO of Lake Forest South/ Laguna Woods is no exception.  We understand navigating through a disaster is stressful, so we’ll make sure to guide you through the process and guarantee the best possible outcome with safety as a top priority. Call us for your restoration needs, we will make it “Like it never even happened.”

Confused About the Water Damage Restoration Process? Read This...

6/9/2021 (Permalink)

SERVPRO alarm clock reading "24:07" SERVPRO's emergency service line is here for the community to ensure that natural disaster damage is "Like it never even happened."

HAVE AN EMERGENCY? CALL US 24/7 AT (949) 429-3188

Each SERVPRO uses a general step by step procedure when dealing with a water damage situation. This ensures that each emergency situation is dealt with safely. SERVPRO  of Lake Forest South/Laguna Woods understands that each water damage emergency can vary, therefore some cases might be handled differently.

The following list details how the water damage restoration process works:

  1. 24 Hour Emergency Contact- when dealing with water damage, timing is crucial. The cleanup and restoration starts by calling SERVPRO's 24 hour emergency line, where a representative will determine the severity of the water damage before dispatching a nearby SERVPRO professional. 
  2. Inspection and Water Damage Assessment- in order to develop an appropriate plan of action, a SERVPRO professional must assess the scope of the damage. They must determine where the source of the water is coming from, check for contaminated water, and look for any safety concerns and share them with the property owner. The professional must also identify the classification and category of the water to restore the property to industry safety standards. Furniture or belongings at risk of being damaged are also moved out of the way.
  3. Water Removal and Extraction- SERVPRO's highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, industrial wet/dry vacuums may be used as well as submersible pumps. The technicians must also determine if the carpet and carpet pad need removal. 
  4. Drying and Dehumidification- after the water removal step, the floors and walls may very well still contain excess water. This water can cause the building materials to warp, swell, or deteriorate, and can possibly cause mold damage. Using specialized equipment, SERVPRO's technicians will use industrial air movers and dehumidifiers to remove moisture from the building materials. Moisture checks will be performed to monitor the drying progress. 
  5. Cleaning and Repair- SERVPRO professionals specialize in restoring contents damaged by water through various cleaning methods. Odor removal may also be performed since waterlogged objects tend to have an unpleasant odor. Depending on the scenario, antimicrobial and sanitizing treatments may be performed on the property. Damaged materials may also be disposed of at the property owner/insurance's discretion. 
  6. Restoration- restoration may involve minor repairs such as replacing drywall or carpet, or even consist of larger construction repairs. Damage caused by water or storm may cause technicians to put up special temporary protective measures in order to prevent additional damage. The overall goal is to restore the home to its pre-water damage condition. 

Many SERVPROs can assist the property owner by providing some or all of the restoration services, simplifying the procedure for them. Our SERVPRO of Lake Forest South/Laguna Woods has the qualifications to not just restore your home, but also reconstruct it. Give us a call to learn more about what we can do for your property.

Conquering the Restoration Business as a Woman in a Male-dominated Field

6/4/2021 (Permalink)

As a woman, have you ever come across someone who questioned you about the type of work you do, especially when it is in an industry that is dominated by men? The world is changing and today, you will find women in all work areas, whether we are talking about desk jobs or hard labor.

Bring Your Story to Life

Violand Management Associates launched a campaign in 2018 that was aimed at recognizing and awarding “Women in the Restoration Business”. These women enter a male-dominated industry through their husbands or hard work and then fall in love. Colleagues and fellow industry peers are the ones who nominate these women for the award and every year and above 40 women are appreciated for the hard work they put in.

Stereotypes Don’t Matter

The key to surviving in a male-dominated society is to not get caught up in the stereotypes. Yes, men are considered physically stronger, but they lack in various other areas where women excel. Don’t give into skeptical looks and throw in the towel. Many people don’t see women as the gender tackling mold remediation or water damage, and they might be taken by surprise when you show up at their door to do a home remodeling task. However by earning their respect with your performance, you will be able to become a strong leader.

Don’t Shy Away from Seeking Help

Every person, at one point or another in their life, needs help. Being real and accepting help when required is not a sign of weakness. In fact, it shows your logical thinking and makes people believe that you are not overconfident when it comes to your job.

Invest in Employees

Women know how to multi-task. When needed, they think objectively and, as the situation calls for, they can be subjective too. This trait allows them to run a business, as well as think about the welfare of their employees. Think of this way: for employee retention, the more you invest on them, the more success you will achieve in your business.

From time to time, Violand holds programs that instruct women on how to tell their stories and bring them to life. An advisory panel educates them on the restoration business and guides them how to focus, lead, and execute. To know more about how to register for their next program, visit Violand.

What To Look For in a Damage Restoration Business

5/28/2021 (Permalink)

Whether it be your home or business, man made structures will always be prone to wear, tear, and natural disasters. Unfortunately, there is no perfect formula to prevent these things, but that is why businesses like us are around, to make it “Like it never even happened.”

When confronting damage to your property, one may ask “What should I look for in a damage restoration company?” It is a hard question to answer, especially for one who isn't involved in the damage restoration business. Here are some things to keep note of when deciding which business to use for your property’s restoration needs.


One thing that will instill confidence in your decision to move forward with a restoration company are the certifications and accreditations they have. Depending on the job, the company needs appropriate certifications to be qualified for it. Trusted restoration companies are usually IICRC certified, along with additional certifications like WRT (Water Damage Restoration Technician), AMRT (Applied Microbial Remediation Technician), and ASD (Applied Structural Drying Technician). They usually can be found on the business website. For example, SERVPRO of Lake Forest/Laguna Woods certifications are located on the company profile page. 


Say you find the best restoration business with skyrocketing reviews. Everything looks promising, and when you called their customer service was great. But, one thing is wrong: they’re located 2 hours away! It is imperative that the business you choose is an accessible distance from your property, especially when working with mold jobs (mold grows over time). It is in everyone’s best interest to complete the job as fast as possible, so a restoration business far away, though promising, is not practical for this kind of work. 


Depending on the type of job, the company’s experience should be factored in the decision. For a bigger job requiring many workers and more complex restorations, it’d be in your favor to hire a company with more years of experience under their belt. But for a simple mold remediation job requiring only a small demo and wall replacement, the job will be done just fine from a local company looking to gain experience and expand their profile. 

Customer Satisfaction

With the age of technology, every business has some platform where customers can rate their experiences with them. Reading reviews is always a good idea when looking to buy or hire. Through reviews, you can also better understand the company’s morals and values. This is surprisingly important when choosing a business to hire for anything. No one wants to put their money and support into a company that does not align with their personal values. SERVPRO of  Lake Forest/Laguna Woods reviews can be found on yelp, google, and our website’s testimonial page. 

These are just a few key components to take note of when searching for the proper damage restoration business. If in doubt, feel free to call us, as our representatives here at SERVPRO would be happy to give you an unbiased opinion of the best restoration company for you considering your situation.